If you’ve been using Nokia Messaging with your Windows Live Hotmail account, you might have noticed some ‘problems’ with the service.
Apparently Hotmail needs you to enter your password every 90 days as a security measure. But for some strange reason the password is expiring earlier, which is causing the errors in Nokia Messaging. The NM team is aware of the problem and are working with Hotmail to find a solution to it.
Till then, here’s a temporary fix :
We are currently working to resolve an issue with Windows Live Hotmail accounts in Nokia Messaging. Windows Live Hotmail require mobile phone users to resupply their password every 90 days for security reasons. We are investigating an issue some users are experiencing where their password is expiring much sooner than 90 days, resulting in a “Problem with your email” message appearing in the inbox.
Nokia and Microsoft are working to resolve this. In the interim, users experiencing this issue will have to enter their password again to get their Hotmail syncing properly. To resupply your password, follow these steps:
E75, 6710, 6730, N86 8MP, E52, E55, or E72:
Go to Options -> Settings -> Mailbox settings -> Password and re-enter your password.
Touch devices (N97, 5800, X6):
Go to Options -> Tools -> Settings -> your-Hotmail-address -> E-mail password and re-enter your password.
All other S60 phones:
Go to Settings -> your-Hotmail-address -> E-mail password and re-enter your password.
In the future, if you see issues with the service or want to share any feedback, good or bad, about Nokia Messaging, we encourage you to email nmfeedback@nokia.com. We can’t promise a reply to emails & you still want to use Nokia Customer Care for technical support, but, the Nokia Messaging team strives to be both reactive and proactive in interacting and supporting our users.
You can read more about the problem and comment over on the Nokia Messaging Blog.
I’ve never really had much luck with Nokia Messaging, so I havent used it in a while. Do you use NM ? Have you experienced any problems with it ? Let us know in the comments y’all !
I was seeing this issue since I am using Hotmail on NM, I used to changed password every 2 months and that must have done the trick for me. Nokia Messaging works very well for me on my N82 and now most used app.
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